Re: Oracle Support is next to useless !
From: Michael Kiesel <mkie_at_izb.de>
Date: 1996/05/13
Message-ID: <4n6t4f$2r8_at_izb.izb.de>#1/1
Date: 1996/05/13
Message-ID: <4n6t4f$2r8_at_izb.izb.de>#1/1
jo_at_cci.dk (Jan Overgaard) wrote:
>Charles Jardine <cj10_at_cam.ac.uk> wrote:
>>Dan I. Nichols wrote:
>>>
>>> I can't believe that I'm the only one who experiences this...
>>This has not been my experience. Here in the UK I have found
>>Oracle Support to be extremely helpful.
>The same goes for Oracle Denmark, that has an exellent support.
I would like to add: The same applies for Germany.
We had about 1 support request per week for the past years. My estimate is that about 95% of them were solved. Most within some hours or maximum one to two days. The support staff here in Germany is extremely friendly, helpful and efficient.
-- Michael Kiesel mkie_at_izb.deReceived on Mon May 13 1996 - 00:00:00 CEST