Re: Oracle Support is next to useless !

In article <4lrkor$83n_at_rap.SanDiegoCA.ATTGIS.COM>, dan.nichols_at_sandiegoca.attgis.com says...
>
>I can't believe that I'm the only one who experiences this...
 

>So...I ask you my fellow Oracle professionals. Is this just the nature of the beast ?
>Any suggestions...Am I supposed to offer bribes ?
>
>-Dan

You are absolutely correct.

I am basically a beginner so I have some general questions once in a while, like:

	Can I install Discoverer/2000 on the Network for those without sufficient disk space 
	on their PC's?

	- I get transfered to 3 different places
	- One says this is a 'Tools' installation question
	- Another says this is a Discoverer question
	- Another says this is a network question
	- etc...

My strategy now is:

1. Post on Newsgroup
2. Call/Email people I know
3. Call Oracle Support and Waite........
4. Ask management for more ORACLE training
5. Call my sales rep.