Re: Forms not supported on Mac RISC

From: Doug Bitting <dbitting_at_us.oracle.com>
Date: 4 Dec 1994 02:40:58 GMT
Message-ID: <3bra7q$e1j_at_dcsun4.us.oracle.com>


bfmorgan_at_llnl.gov (Brian F. Morgan) wrote:
> I was just told by an Oracle Support person that Forms 4.0 was not
> supported on PowerPC Macs. This after asking serveral Oracle Sales and
> Tecnical people does Forms 4.0 run on both the CISC and RISC Mac
> platforms. This questioned was asked 4 months ago before I commited a
> major project to Forms 4.0 on the Mac.

Brian, I am sorry you feel the way you do and can appreciate your frustration. If you feel you have been misled by your sales rep, the person to contact is your sales rep's manager.

As for support for the PowerMacs, we in support have tried to make this knowledge as public as possible. I have posted our statement of direction concerning the Apple Macintosh platform to this forum [and will do so again] which clearly states:

"All current Oracle applications use our proprietary loadable drivers, rather than SLM or CFM, to share common code. Due to incompatibilities between the MacOS on the PowerPC and these Oracle loadable drivers, customers will experience problems running existing Oracle applications on the Power Macintosh. As a result, no 68K-based Oracle products are supported on the Power Macintosh unless they have been made SLM-compatible or CFM-compatible."

I agree with you that this information should be included in our release notes, but since most Macintosh kits have not been rebuilt since the release of the PowerMacintosh, this simply has not happened.

As for the other information which you posted concerning the architecture of Forms (and other Oracle products) on the Macintosh, I can only say that the design decisions were necessary and the risks were known. We are working as rapidly as possible to release Power Macintosh compatible versions of our product.

Please keep in mind that we in the Apple Desktop Products Group of Oracle's Worldwide Technical Support organization are working as hard as we can to support what is officially an unsupported platform. However, there are some miracles which we just can't perform.

Again, I am sorry for the inconvenience... --Doug Bitting
  Oracle Worldwide Technical Support
  Apple Desktop Products Group
  Disclaimer: My employer and I do not always agree! Received on Sun Dec 04 1994 - 03:40:58 CET

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