Oracle Support, or lack th
Date: 23 Sep 1994 23:59:14 GMT
Message-ID: <35vq4j$i44_at_cronkite.ocis.temple.edu>
>they don't seem to be working out. When I went to Client/Server
>World this year, Oracle's president spoke about bringing Oracle
>into the 21st century-- Oracle Tech Support needs to get into
>90's. The company I work for will have this functionality for
This reminds me of how GTE is raving about how they are going to bring all this 21st cent Info-Highway nonsense. I wish they would get their plain old telephone service functioning in the '90s.
It seems to me like the niceties they list on the box or liturature is complete hokum. I mean the whole bulleted list
- we have good stuff
- we have good stuff
- our world class tech support is famous
- etc.. etc..
It seems this is just a marketing ploy dreamed up by marketing weenies that have no idea about the product or the tech support woes. My suggestion is to have at least up-and-running tech support for free as a courtesy to those who took the plunge to use their product. Oh well, greed has its price. Received on Sat Sep 24 1994 - 01:59:14 CEST