Re: Oracle Support, or lack thereof
From: John Verbil <jverbil_at_menken.ecte.uswc.uswest.com>
Date: Fri, 23 Sep 1994 20:14:28 GMT
Message-ID: <CwLMw4.7AH_at_da_vinci.ecte.uswc.uswest.com>
Date: Fri, 23 Sep 1994 20:14:28 GMT
Message-ID: <CwLMw4.7AH_at_da_vinci.ecte.uswc.uswest.com>
In article <35pack$3ii_at_dalsn02d.dalsn02d>, mmarolda_at_dalxt004.dal.mobil.com (Mike Marolda) writes:
|> Unfortunately these are the experiences I've had too. I've also heard
|> that hanging on to wait to speak to a support analyst (v.s. leaving
|> yet another message) screws up their "time on hold" statistics. I
|> can't verify that, though and it's certainly an expensive way to
|> get attention.
Ah, unless your company has paid for their 800-line support, in which case its _their_ dime, and thus, I may try your suggestion next time.
JV Received on Fri Sep 23 1994 - 22:14:28 CEST