Working with Oracle*Terminal

I have several users accessing Oracle through ibm compatible computers. Some users' cursor key movements work, some don't. I cannot determine what is causing some keyboards not to work correctly when using cursor keys.

They are 101 key keyboards with the following settings (although, I cannot verify this):

DOWN ARROW ^[OB or ^[[B. Oracle*Terminal is using an \eOB for DOWN ARROW.

Does this happen frequently in some setups?? Should I look closer at the software configurations on the pcs?? What are some other cases of cursor keys not working??? Caps on, caps off, numlock on, numlock off???

-- 
Neil Greene
ARCI, Inc.
President, Kentucky NeXT User Group, Inc.
Phone: 606.254.4060