Re: Why Technical Assistance Requests are called TARs ?

From: DA Morgan <damorgan_at_x.washington.edu>
Date: Fri, 07 Jan 2005 23:05:55 -0800
Message-ID: <41df8525$1_1_at_127.0.0.1>


Mark Bole wrote:

> DA Morgan wrote:
>

>> Hannu Rahikainen wrote:
>>
>>> Well, making a TAR is like drinking tar. GUI is too complex and slow -
>>> it seems that every effort has been made to prevent any real 
>>> questions to
>>> reach any expert.
>>>
>>> Hannu
>>
>>
>>
>> On the contrary I find it quite a decent interface. And if you follow
>> the directions and upload an RDA responses are much improved.
>>
>> For those that have not learned how to create an RDA
>> go to http://www.psoug.org
>> click on Morgan's Library
>> click on RDA

>
>
>
> Except when RDA itself is not working! (I had this experience with
> Solaris 8, RDBMS 9.2). One is not allowed to open a TAR about RDA
> having a problem!
>
> (the error had something to do with ORACLE_SID case matching in a shell
> script, from what I could determine after several hours of
> trouble-shooting -- I tried at least twice over a period of months to
> bring this problem to support's attention with no success).
>
> However -- :-; the output from Oracle Enterprise Manager (OEM) "Object
> ... Create Report ... Database Configuration Report" has proved to be
> almost as useful in many TAR situations.
>
> -Mark Bole

If you can send me the communication in which you were refused help creating an RDA I can get it to the right person at Oracle.

-- 
Daniel A. Morgan
University of Washington
damorgan_at_x.washington.edu
(replace 'x' with 'u' to respond)


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Received on Sat Jan 08 2005 - 08:05:55 CET

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