Re: error vtk-1000: unable to connect to management server

From: Sybrand Bakker <postbus_at_sybrandb.demon.nl>
Date: Wed, 29 Aug 2001 09:31:00 +0200
Message-ID: <top73umerm8u90_at_news.demon.nl>

[Quoted] "Computer LENA" <winlena_sas_at_lenasoftware.it> wrote in message news:ue0j7.30140$%a4.1186252_at_news.infostrada.it...
>
> I can't connect to server from enterprise console.
> I read the documentation but i didn't understand?
> What does it mean?
> How do i do to connect my enterprise console?
> Thanks.
>
>
>

From Metalink

Bookmark Fixed font Go to End

Doc ID: Note:114682.1
Subject: TROUBLESHOOTING GUIDE: How To Troubleshoot A VTK-1000 Error Type: BULLETIN
Status: PUBLISHED
 Content Type: TEXT/PLAIN
Creation Date: 07-JUL-2000
Last Revision Date: 06-JUN-2001

TROUBLESHOOTING GUIDE: VTK-1000 Error

---

Goal: How to troubleshoot a VTK-1000 error.

Fact: Oracle Enterprise Manager

Change: NOTE ROLE:
The Enterprise Manager (EM) Console connects to a middle-tier service called the
[Quoted] Management Server (OMS). If this connection attempt fails for any reason, the
[Quoted] EM Client will receive the error:

   VTK-1000: Unable to connect to Management Server <Name>    Please verify that you have entered the correct name and

       status of the Oracle Management Server
                           OK

Fix: The VTK-1000 error can occur due to problems with the EM Client setup [Quoted] [Quoted] or because the Management Server is not started. To troubleshoot the error, begin at the EM Client:

EM Client:
[Quoted] 1. Verify the Management Server hostname listed in the EM Console logon window

[Quoted]     is the correct hostname.
[Quoted]     For additional information, see [NOTE:1067911.6]

2. Verify the Management Server hostname is reachable through TCP/IP from the

    EM Client system.
    For additional information, see [NOTE:1077548.6]

3. Verify the EM Console and Management Server are at the same patch level.

Next, go to the Management Server:
[Quoted] 4. Verify the Management Server is started.

    For additional information, see:

    [NOTE:107235.1] How To Start A Management Server From A Dos Prompt on NT
[Quoted]     [NOTE:117193.1] How To Start A Management Server Running DHCP
[Quoted]     [NOTE:109494.1] How To Start A Management Server On Unix

    If the Management Server will not start, turn on OMS logging and look in [Quoted]     the oms log file for possible failure messages.

[Quoted]     NOTE: For instructions on how to log the OMS startup process, see

          Additional Troubleshooting hints listed below.

If the EM client is setup correctly, check the Management Server: See [NOTE:133799.1] Troubleshooting Guide: How to Troubleshoot Problems starting
the Management Server.

Additional Troubleshooting

---

If the solutions listed above do not resolve the VTK-1000, additional debugging
information must be captured.

1. To Trace the EM Console, see [NOTE:106074.1].
2. To Trace the OMS, see [NOTE:68741.1].

Additional debugging information can also be found in [NOTE:69522.1].

References

---

General Setup Information:
[NOTE:107241.1] QUICK START GUIDE Enterprise Manager 2.1

EM Client Problems:
[NOTE:1067911.6] Logging into EM Console Fails with VTK-1000 When OMS Hostname

                 is Incorrect

[NOTE:1077548.6] Logging into EM Console Fails with VTK-1000 After Changing the

                 OMS Hostname

.

---

---

[Quoted]  Copyright (c) 1995,2000 Oracle Corporation. All Rights Reserved. Legal [Quoted] Notices and Terms of Use.

Please try to read the error message description. Please don't post in multiple groups, there 's no need for it, .server should be sufficient.

Regards,

Sybrand Bakker, Senior Oracle DBA Received on Wed Aug 29 2001 - 09:31:00 CEST