Re: Oracle Backup with ARCServe Problem

I configured Arcserve once a few months ago on NT, so I might not have everything right.
It looks like the answer to the first question is the Solaris owner of the Oracle software
The Oracle user/password should be internal/password.

Arcserve can be deal both with online and offline backup. On NT the only difference is for an offline backup you provide startup and shutdown scripts and Arcserve takes care of the rest.

Hth,

--
Sybrand Bakker, Oracle DBA
John de Sousa <jdesousa_at_ikedahoover.com> wrote in message
news:81ls1d$bpk$1_at_news8.svr.pol.co.uk...


> Hi,

>

>

> We use oracle 7.3.4 with ARCServe 2.2b on Sun Solaris 2.6.


> We have the following problem:

>

> When we configure the DBAgent it asks several questions , eg,

>

>

> Would you like database "IHL_DB"  in "/oracle7/oracle7_home"

> to be included in backup? (y/n)             yes

> Enter the Oracle account name :          ??????????

> Enter the Oracle user/password:          ??????????

>

> We have tried various combinations of responses but the log file in

arcserve


> indicates that the process has failed ,eg,


>

> Failed to open table space list, id 1,

>

> It also creates a core file in /opt/dbagent

>

>

> I have tried to get support for this from Computer Associates but they are

> not very responsive......

>

>

>

> Any help very much appreciated

>

>

>

> Thanks

>

>

>

> John

>

>

> jdesousa_at_ikedahoover.com

>

>