Need Service Now Consultant ; _at_ Reston, VA ; 6 months contract

From: <>
Date: Wed, 14 Dec 2016 13:22:23 -0800 (PST)
Message-ID: <>

Position Title: Service Now Consultant
Location: Reston, VA
Duration: 6 months Contract

Required Skills:

•         8  years’ experience in continuous process improvement methodologies including ITIL®, business
•         process re-engineering, and/or quality management initiatives
•         Significant demonstrated experience with ITIL® business process reformation, re-engineering, and
•         project management activities, with extensive Service Catalog and Service Request experience
•         Expert level experience in Service Now Service Catalog and ServiceRequest design and implementation
•         Expert level in Reporting based upon requests
•         Expert level in Service-Now integrations to on-prem application including but not limited to SQL and
•         WebServices (REST and SOAP)
•         Expert level experience with workflow creation
•         Experience working with/leading process reformation teams
•         Knack for uncovering and recommending timely and high-impacting enhancements to day-to-day
•         processes
•         Desire to develop complex strategies to overcome cultural resistance to process-driven change
•         Experience facilitating quality improvement efforts
•         Excellent verbal and written communication skills
•         Excellent leadership and problem-solving skills
•         Experience with Service Now required, experience with Remedy is a plus

Thanks and Regards,

Aravind Pothula
Sr. Technical Recruiter
Email: Received on Wed Dec 14 2016 - 22:22:23 CET

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