Re: Ding dong, the wicked witch is dead!

From: Noons <wizofoz2k_at_yahoo.com.au>
Date: Sun, 25 Dec 2011 13:28:44 +1100
Message-ID: <jd61ov$q8s$1_at_dont-email.me>



Mladen Gogala wrote,on my timestamp of 23/12/2011 6:55 PM:

> Dear My Oracle Support User,

At least you got a "dear email".
We pay Oracle in excess of 6 figures per year and apparently that is less than the cost of an email?

> Built on Oracle’s own Application Development Framework (ADF), benefits
> of the redesigned UI will include:

Ah yes, ADF. Ain't that what con-Fusion is based on? Judging by how long it took for that one to be out - is it yet? - it won't be a few months. More like 10 years...

> Streamlined, three-step process for initiating new Service Requests
> (SRs)

3 steps to "initiate"? Why 3 steps?
It's a SR.
I wouldn't start it if I didn't want to create one. One step.
End of story!

Why do I sense another development monstrosity?

> Enhanced personalization and filtering within the user interface

As bad as it can get. I don't want "personalization", you nongs! This is NOT a social site!
This is a WORK site!!!!
Leave the "feel good/group hug" NONSENSE out of it!

> New accessibility features (enabling screen readers, large fonts,
> etc.)

For once: something positive!

> available training, and other important details. Note: IE6 users must
> upgrade to IE7 or higher.

What about Firefox?

> We appreciate your continued feedback and insights regarding My Oracle
> Support.

Really? How much feedback and insight did you receive asking for an ADF interface? Numbers, please?

> The flash monstrosity will finally die! Ding dong, the witch is dead...

It should never have happened in the first place. But Oracle internal development seems to be governed by fads and managed by fakes... Received on Sat Dec 24 2011 - 20:28:44 CST

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