The penny hasn't dropped yet...

From: Noons <>
Date: Tue, 2 Mar 2010 16:35:10 -0800 (PST)
Message-ID: <>

Got this from MOS, after submitting a SR:

Dear My Oracle Support Customer
Service Request #3-1506509011 does not have Configuration Id, it is recommended that you provide one to receive a faster solution. Thank you,
The My Oracle Support Team

Amazing! Now, not only do we have to pay through our noses for ANY support, if we don't install a viral tool that sends unknown information to Oracle, we get low-speed solutions as well?

When are these geniuses gonna fathom that only an ignorant, irresponsible moron would accept to install a "configuration tool" that sends undisclosed information to Oracle, including such pearls as the internal MAC address of network cards?

Apparently, it hasn't dropped yet with these geniuses that NO ONE in their right state of mind will accept to install such a tool.

And for the silly groupies who might feel inclined to reply they have been using it for ages without problems: I don't give a toss what you might do, you are not me and you don't run under the same conditions I have to run my security. Capice? Received on Tue Mar 02 2010 - 18:35:10 CST

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