Re: metalink still unuseable the 2nd day ...
Date: Thu, 12 Nov 2009 07:11:52 -0800 (PST)
On Nov 11, 9:11 am, hpuxrac <johnbhur..._at_sbcglobal.net> wrote:
> Still broken ... ( broken differently than yesterday ).
> Get message
> My Oracle Support Services Error
> A server connection error occurred.
> You cannot continue
> Please try again later.
> It looks like Noons nailed it on his blog post sad to say but true.
Well, here it is Thursday and I am still unable to access my Oracle Support account. It seems my following instructions received via an email from Oracle is probably the heart of the problem. The email was supposed to take me to the administration page but instead it ended up submitting a request for access to my CSI administrator. I am the administrator. The CSI shows my old email address and not the newer one I have been using successfully till last Friday to access my account.
I entered a SR on Tuesday and yesterday around noon Oracle called me at the office. Since I am out of the office and have a vacation message the analyst said I can call back on Monday. So I have called twice today. Each time I waited about 20 minutes then I could hear ringing like I was being transfered to an analyst then I was cut off. The fun continues.
HTH -- Mark D Powell -- Received on Thu Nov 12 2009 - 09:11:52 CST