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Re: severely disappointed in Oracle Support

From: Mladen Gogala <mgogala_at_yahoo.com>
Date: 19 Sep 2007 13:25:06 GMT
Message-ID: <46f12332$0$1347$834e42db@reader.greatnowhere.com>


On Tue, 18 Sep 2007 21:25:28 -0500, Michael Austin wrote:

>> 
>> 

> recently had an outage that lasted 2 days - and we literally went around
> the world - twice before getting someone competent enough to handle
> it... it was usually - "I just got this call and I go off-shift in 30
> minutes passing it off to - <next country here>".

I wonder when Elbonia will start appearing on the list of the support centers? Those little bearded men living in the mud will be a fine addition to the Oracle's already impressive support capabilities.

-- 
http://www.mladen-gogala.com
Received on Wed Sep 19 2007 - 08:25:06 CDT

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