Re: 10.2.0.4

On Sep 16, 2:29 am, DA Morgan <damor..._at_psoug.org> wrote:

> Hate to disagree but I have opened a number of SRs on 11.1.0.6 and all
> have been dealt with quickly and efficiently.
>

Wish that was the same with 10.2.0.2.
Been waiting for even the most basic feedback on one SR with our payroll for 4 days now, nothing yet.

When I tried to raise the priority, it turns out that can't be done anymore. So I was advised to just write "it's costing us money" and it will be raised. Since it is a payroll system, it is not really costing us money. Apparently, that means I can't raise the priority.
How about that for useless service?

> Lets get the Windows, Solaris, etc. versions out, find the quirks, and
> then get a patchset that fixes what many of us are looking for during
> this early experience period.

Agreed. Received on Sun Sep 16 2007 - 04:52:17 CDT