No, I'm not kidding. There don't appear to be many out there, but there are
some. I don't have a high opinion of SLAs but a Hit Ratio target is exactly
the sort of thing that would go in them. Correct measures are too open to
interpretation to make a good SLA measure :(
--
Niall Litchfield
Oracle DBA
Audit Commission UK
"Noons" <wizofoz2k_at_yahoo.com.au.nospam> wrote in message
news:3fe84ba2$0$18387$afc38c87_at_news.optusnet.com.au...
> you're kidding, right?
> If not, it is indeed a great indicator of the poor
> state of affairs of Oracle DBAs if their SLA or bonus
> is pending on this crap.
>
> --
> Cheers
> Nuno Souto
> wizofoz2k_at_yahoo.com.au.nospam
> "Niall Litchfield" <n-litchfield_at_audit-commission.gov.uk> wrote in message
> news:3fe81327$0$9385$ed9e5944_at_reading.news.pipex.net...
>
> > I've given my Myths presentation 3 times now and in only 1 case did I
*not*
> > find someone whose performance was judged on an acceptable value of
BCHR,
> > either in terms of bonus or in terms of an SLA. It may be useless for
the
> > system to focus on a target figure but it may not be so useless for the
> > analyst :(
>
>
Received on Wed Dec 24 2003 - 03:27:46 CST
