Its OK Mary is obviously an IT professional as well, otherwise she'd clearly
be calling the service desk with its level 1 monkeys (who would check the EM
green light) rather than the head of the DBA team, to do otherwise would be
to not follow standard procedures :(
--
Niall Litchfield
Oracle DBA
Audit Commission UK
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Please include version and platform
and SQL where applicable
It makes life easier and increases the
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"Jan van Mourik" <jmourik_at_yahoo.com> wrote in message
news:ffe966de.0311100743.3e856a41_at_posting.google.com...
> Very interesting thread this turned out to be... Thanks y'all!
>
> PS
>
> > > Boss: I got a call from Mary that the database is down.
> >
> > Also, strange thing about documented procedures... they're there for a
> > reason. A company's ISO9001 certification could be up for grabs if the
> > procedures aren't followed. And whilst they may seem stupid to you,
they're
> > there to allow someone to perform the same function as you even were you
to
> > fall under a bus. Someone for whom sqlplus is not perhaps such a
familiar
> > tool.
>
> If this is an ISO9001 certified company I'd hope in this case that
> Mary is somebody in the datacenter, not a user... Personally, I
> wouldn't be too happy if my boss had to call me with the news that one
> of my databases is down! I'd much rather have it the other way round
> :-)
>
> jan
Received on Mon Nov 10 2003 - 14:35:06 CST
