Re: Suggestions for first exam ...

Sybrand Bakker wrote:

> On Sat, 27 Sep 2003 18:47:15 +1000, "Howard J. Rogers"
> <howardjr2000_at_yahoo.com.au> wrote:
>
>>And why in God's name would I want to convince a customer to "replace a
>>server" when all that is actually needed, it would seem, is a bit more
>>disk space??
>
> Which isn't possible in this situation, as I explained. Anyway, you
> seem to think you just call or email your customer to order a drive.
> That's NOT the way things work here.

Fine. It's not OK for you and your situation. But that's your situation, and your foolish customer. The fact of the matter remains that index rebuilds are extremely seldom needed.

No, I haven't said 'never'.

But don't extrapolate from your particular situation to the general case.

>May be it penny-wise or
> pound-foolish, customer pays to maintain the server, customer doesn't
> want to pay for extra hardware. Seems like you are unable to
> understand that.

I understand it perfectly well. Maybe you should try explaining things to them in calm, clear language, without coming on too heavy as you so often do here. Maybe they would be persuaded of the virtues of a modest extra piece of hardware in that event.

Or maybe your negotiation skills are a bit lacking.

Who can say?

> BTW: You aren't saying you are never making rude comments here?

No I'm not. But I'm not racist, and I usually give people a chance to ask a question before jumping down their throats. Perhaps you could extend them the same courtesy one day?

>I have
> to laugh.

Good. And when you stop laughing, maybe you can stop making silly comments along the lines of 'One customer needs 5Gb of disk space, so index rebuilds are just fine'.

HJR Received on Sat Sep 27 2003 - 06:31:20 CDT