Daniel,
Are you calling due to a database issue or an applications issue? I think
all the applications support has moved to India, but I don't think the
database support has.
Jim
--
Replace part of the email address: kennedy-down_with_spammers_at_attbi.com
with family. Remove the negative part, keep the minus sign. You can figure
it out.
"Daniel Morgan" <damorgan_at_exxesolutions.com> wrote in message
news:3ECF8357.BE5FBE96_at_exxesolutions.com...
> Sybrand Bakker wrote:
>
> > On Sat, 24 May 2003 20:54:30 +1000, "Noons"
> > <wizofoz2k_at_yahoo.com.au.nospam> wrote:
> >
> > >Dunno. Can't remember the last time
> > >I called them...
> >
> > I can. They seem to have moved to India. There will be a day when they
> > simply dump the Dutch support group and have everything answered by
> > cover your ass trained monkeys from India. I will regret that day.
> > In order to allow for those trained monkeys to deal with your support
> > issues, they now have livechat facilities and facilities to take over
> > your client PC. Brrrrrrrrrrrrrrrr....
> > Frankly, when you have one instance running MTS with explicit ports,
> > and you have second instance with the same explicit ports (because you
> > forgot to change them) and the second instance is *taking over* the
> > ports, so the enduser connects to instance A and gets connected to
> > instance B, I have to consider that a serious *bug*. The trained
> > monkey on the other end of the line didn't, because you can allocate a
> > port only once. He also addressed me with my surname only.
> > A truly nasty experience.
> >
> > Sybrand Bakker, Senior Oracle DBA
> >
> > To reply remove -verwijderdit from my e-mail address
>
> I've never once talked to anyone in India. I think where the calls go is a
> reflection of where one is geographically. My daytime calls are handled in
> Redwood Shores (same time zone) my evening calls in almost always in
> Australia.
>
> Still waiting for Howard to call me back. ;-)
> --
> Daniel Morgan
> http://www.outreach.washington.edu/extinfo/certprog/oad/oad_crs.asp
> damorgan_at_x.washington.edu
> (replace 'x' with a 'u' to reply)
>
>
Received on Sat May 24 2003 - 09:57:17 CDT
