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Tim wrote:
> On Wed, 14 May 2003 15:54:35 -0400, 10Squared
> <news_at_firewallinabox.com> wrote:
>
> >Hans Forbrich wrote:
> >
> >> This stuff is asked & answered frequently - expect
> >> grumpy/sarcastic/caustic responses especially since it is very, very well
> >> documented on the Oracle site.
> >
>
> Are you kidding? Every time you talk to an Oracle rep, you get a
> different response about what they're charging for and what's
> included.
Then I think you are asking the wrong questions. Try the following set ...
Q1) What is the standard list price for xxx? Q2) What is the standard discount for xxx? Q3) I want to accomplish yyy - what is the optimum architecture for this and howdo I minimize my cost?
Q1 & Q1 are available on Oracle Store, OTN (for the what is included., extra cost option, etc.) and the other documents (what are the metrics). You really do not need a rep to answer those.
Most customers start negotiating around the middle of Question 2 and start getting into non-standard terms, conditions and discounts at that time, so they never even get around to Q3 or 4.
Many of the rest simply state 'I have decided my architecture is zzz' and do not allow an architect or analyst to look at Question 3. When I worked there, I had gone into a number of such situations and found wild deviations between the actual architecture and what IMO would be *an* optimum, cost effective architecture. (Best variants include - the developers are creating a search or workflow or queueing or xyzzy engine - not realizing they are duplicating the engine already in the database - in part because they did not look at the 'Family' document.) In a number of cases, the deviation could be traced to this decision alone. Received on Fri May 16 2003 - 21:58:43 CDT