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Re: Announcement: Easily integrate Crystal Reports with Remedy with UFLTimeZone for Crystal Reports

From: R Chin <rchin_at_panix.com>
Date: Tue, 18 Jun 2002 12:42:22 -0400
Message-ID: <aennla$iov$2@reader1.panix.com>


Care to explain what the heck Remedy is ???

Craig Buchanan wrote in message ...
>For Immediate Release
>
>Monday, June 17, 2002 - Cogniza is proud to announce the release of
>UFLTimeZone for Crystal Reports. UFLTimeZone for Crystal Reports provides
>date and time zone conversion functions that gives new options when using
>Crystal Reports with Remedy's Action Request (AR) System. To understand
the
>value of this new product, some background on Remedy is appropriate.
>
>Background
>Remedy AR System, from Peregrine Systems, stores dates in 'Epoch date'
>format. An Epoch date is the number of elapsed seconds since January 1,
>1970 at Midnight Greenwich Mean Time. To provide a more
>human-understandable value, the Remedy ODBC driver converts this value to
>the familiar date and time format, using the user's regional settings,
>including time zone and seasonal adjustments (e.g. Daylight Savings).
>
>Challenges
>One of the challenges for developers, however, when working with Remedy's
AR
>System is the one-table-per-query restriction imposed by the Remedy ODBC
>driver. When working with Crystal Reports and Remedy, this restriction
>prevents more that one table or view from being used in a report.
>
>To address this issue when using Crystal Reports within the Remedy client,
>developers use sub-reports or request that the Remedy System Administrator
>creating a join table in the Remedy database. These solutions, while
>addressing the immediate need, lead to decreased database and report
>performance, increased report development time and increased demands on the
>Remedy System Administrator's time. Fortunately, there is another solution
>to these challenges!
>
>Solutions
>UFLTimeZone for Crystal Reports provides the same Epoch date and time zone
>conversion functions as the Remedy ODBC driver, but without the
>restrictions. By using UFLTimeZone for Crystal Reports in conjunction with
>a non-restrictive database driver, one can:
>* Use the latest version of Crystal Reports
>* Run reports externally from the Remedy client
>
>Value
>UFLTimeZone for Crystal Reports will increase productivity and lower costs
>by:
>* Making developers more productive
>* Decreasing report development time
>* Decreasing the demands on the Remedy System Administrator's time
>
>Download
>To download a 30-day-trial version of UFLTimeZone for Crystal Reports,
visit
>http://www.cogniza.com/products/UFLTimeZoneW_30.exe.
>
>Coming soon, UFLTimeZone for Crystal Enterprise!
>
>About Cogniza
>Founded in 1996, Cogniza is a US company, headquartered in Minneapolis,
>Minnesota. We focus on providing consulting and software solutions to the
>IT Systems and Service Management community. Our solutions include ITSM
>consulting, business-intelligence-application integration and
programmatical
>components. For more information, visit http://www.cogniza.com.
>
>
>
Received on Tue Jun 18 2002 - 11:42:22 CDT

Original text of this message

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