Re: Windows 2000 install problem

From: Rick Robinson <rick_at_oyarsa.com>
Date: Mon, 11 Jun 2001 22:08:42 GMT
Message-ID: <KjbV6.51791$V5.2080706@typhoon.columbus.rr.com>

FYI.... Doc ID: Note:131299.1
Subject: Oracle Installer 8.1.X Hangs on Machines with Pentium 4 Processors Type: ALERT
Status: PUBLISHED
 Content Type: TEXT/PLAIN
Creation Date: 02-JAN-2001
Last Revision Date: 14-MAY-2001

This alert was modified 14-May-2001 by modifying the vesions affected section to a generic RDBMS version and adding a simplified workaround.

This alert was modified 16-January-2001 by specifying specific Oracle Universal
Installer Versions in the the Versions Affected section.

Oracle Universal Installer (OUI) for RDBMS 8.1.x Hangs on Machines with Pentium 4 Processors

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Versions Affected

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Oracle Universal Installer for RDBMS 8.1.x

Platforms Affected

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Any platform that uses the Intel Pentium 4 processor, with the Sun JRE and Symmantec JIT will encounter this problem. Windows NT, Windows 2000 and NetWare platforms are confirmed to be affected.

Description

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When installing Oracle *8.1.x Server Products with the Oracle Universal Installer on machines that use the Sun JRE and Symmantec JIT, the installer
hangs.

Specifically for the Windows platform, versions of OUI lower than 1.7.1.9.0 will encounter this problem.

Likelihood of Occurrence

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Any platform that uses the Intel Pentium 4 processor, with the Sun JRE and Symmantec JIT, OUI version 1.7.1.9.0 and earlier, will encounter this problem.

Windows NT, Windows 2000 and NetWare platforms are confirmed to be affected.

Possible Symptoms

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The failure typically is that the affected application simply terminates.

Workarounds

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Solution 1.

1. Obtain patch number 1507768 from Metalink
2. unzip the patch
3. unjar the contents
4. Go to the directory

       .\cd\Disk1\stage\Components\oracle.swd.jre\1.1.7.30/1\DataFiles\Expan
               ded\jre\win32\bin\symcjit.dll


       rename symcjit.dll to symcjit.dll.ori

5. Invoke OUI and install OUI to disk

      cd ./cd/Disk1/stage/win32/setup.exe

6. Use the installed OUI to install the RDBMS

7. Invoke OUI from the start menu, and install RDBMS software.

Solution 2.

1. Create a temporary directory on your server.
2. Copy the contents of the Oracle REBMS Server CD to the temporary directory created in step 1.
3. Search the directory structure created in step 1 for the existence of the filename symcjit.dll.
4. Rename each copy of the symcjit.dll to symcjit.old.
5. Run the setup.exe from the \install\win32 directory and install Oracle 8.1.x.

Patches

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Currently there is not a patched installer available to deal with this problem, one of the two workarounds listed above must be used.

References

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[BUG:1507768] INSTALLER FAILS WHEN RUNNING ON NEW PENTIUM 4 (IV) PROCESSORS [BUG:1507946] INSTALLER FAILS WHEN RUNNING ON NEW INTEL PENTIUM 4 (IV) PROCESSORS

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__

                            Oracle Support Services

"Rick Robinson" <rick_at_oyarsa.com> wrote in message news:RuTT6.1533$V5.322483_at_typhoon.columbus.rr.com... > I downloaded the 500+ MB file from OTN to install 8.1.7 on Windows 2000  sp2.

> When I try to run disk1\setup.exe, nothing happens.  When I run
> disk1\autorun\autorun.exe, I get the install start up and select
> install/deinstall products, and nothing happens.
>
> I did note that when I run setup.exe, it looked like a jrew.exe started

 and

> then wnet away at the same time startup.exe went away.
>
> Little help...
>
> tia,
> R
>
>

Received on Mon Jun 11 2001 - 17:08:42 CDT