Re: Quality of response to TARs

From: Nuno Souto <nsouto_at_nsw.bigpond.net.au.nospam>
Date: Thu, 19 Apr 2001 10:52:41 GMT
Message-ID: <3adec149.3147939@news-server>

On Thu, 19 Apr 2001 01:00:34 GMT, "Van Messner" <vmessner_at_bestweb.net> wrote:

>You got a lot of responses to this one. That's because support has gone
>downhill over the past year as Oracle has tried to force everyone on to
>Metalink. Once everyone is on Metalink, it can be moved completely offshore
>at a significant savings for Oracle.

Man! Ain't ORACLE mgt gonna hate you for that one! BTW, you're absolutely right...

> My favorite is when you post a
>problem, an analyst gives a bad answer and then marks the posting closed.
>At that point your only recourse is to open another post and wait another 24
>hours for another bad answer.
>

Wait until it's over in India and you get the latest whitest and brightest $10/hour/30-year experience analyst looking at it... :-D

Value for money? Pah!

Cheers
Nuno Souto
nsouto_at_bigpond.net.au.nospam
http://www.users.bigpond.net.au/the_Den/index.html Received on Thu Apr 19 2001 - 05:52:41 CDT