Re: Oracle sucks

Gary Abbott <snyper_at_uniserve.com> wrote in message news:S1qd6.26838$R5.1370755_at_news1.frmt1.sfba.home.com...
> This is the question I sent to Oracle off their OTN download page. Below
 is
> their response.
>
> I purchased the trial CD pack for windows NT. Everytime I try to load the
> EE, I get an error that OCI.dll is missing from the CD. I get similar
 errors
> when running the downloaded version.
>
> Is there a problem with the build? I've tried on multiple machines. I
 bought
> the CD pack thinking that I would have better luck during the install.
>
> I am the Lead Database Architect for my team at HP. We would like to
> evaluate moving our system to Oracle. I have doubts, if I can't even get
 the
> software loaded.
>
> If I need to buy special support, that is not a problem.
>
> Thanks in advance,
>
> Gary Abbott
>

No, Gary -clearly the problem is with Oracle. The fact that a million and one people besides yourself manage to install and run Oracle perfectly well on NT is a pure abberation.

Obviously, your own configuration (details of which are sadly lacking) has no bearing on the fact that a shrink-wrapped package is quite clearly in error.

Some in support circles could wish for knowledge as to which version of NT you are using, which service pack, what hardware configuration, and what other software is installed, and perhaps what precise error messages you encounter.... but this is obviously a load of old bunkum, because it's obviously Oracle's fault for writing dodgy software that no-one else in the world can get running properly, either.

Having paid thousands of dollars for your product and its support contract (you *did* pay stacks of money and buy a support contract, didn't you??), Oracle support is clearly utterly delinquent in not being able to diagnose your precise problems from the wealth of information you provided.

As far as I see it, you have two choices: stay within your comfort zone and stick with SQL Server or whatever other product you are currently using. Or you can perhaps agree to provide the bare minimum of information on which a reasonably informed comment on your particular problem could be based.

Regards
HJR
>
> This is Oracles response to my question.
>
> OracleInstall no longer provides an email support service. You can search
> the OracleInstall site (http://www.oracle.com/support/oracleinstall) for
 the
> answers to common installation problems or you can refer to the following
> resources:
>
> The Oracle Technology Network provides downloads, documentation, technical
> bulletins, and also supplies some select product forums where questions
 can
> be posted. You will need to register, however, access is free and
> immediate. You can visit OTN at the following URL:
> http://technet.oracle.com
>
> To purchase Oracle support or find out more about the different Oracle
> support services that are offered, please refer to the following location:
> http://www.oracle.com/support
>
> If you have a valid support contract, you may be interested in using
> MetaLink. At MetaLink you can file TARs, review bugs, view technical
> libraries, and post to Oracle monitored forums. You can register and
 login
> to MetaLink from: http://metalink.oracle.com
>
> Comming from the Microsoft world, I am turned off. If Oracle reads this,
> respond and I shall give you another chance. I've made several calls to
 the
> Oracle store, which is where I bought the software.
>
> Gary Abbott
>
>
>
Received on Tue Jan 30 2001 - 04:12:07 CST