In an offline email I also asked Gary to check
- That there are no other versions of oci.dll in other directories that are
in his PATH
- That ORACLE_HOME/bin is in his PATH
- That the software did install correctly
> From: Mark Townsend <markbtownsend_at_home.com>
> Organization: Excite@Home - The Leader in Broadband http://home.com/faster
> Newsgroups: comp.databases.oracle.server
> Date: Tue, 30 Jan 2001 03:26:59 GMT
> Subject: Re: Oracle sucks
>
> Gary - can we have some more information please. Specifically Oracle
> version, version of NT, and what you actually mean by "loading EE" i.e are
> you installing, starting the database, or trying to load data.
>
> On NT, service pack and memory are also useful information to provide, as
> well as any environment variables.
>
> If you could give the specific steps that lead up to the problem, and also
> tell how the problem is actually reported (i.e an error message from Oracle,
> from the installer, of from the OS) it would also help with diagnosis.
>
> Please note that trials are typically provided without support
>
>> From: "Gary Abbott" <snyper_at_uniserve.com>
>> Organization: Excite@Home - The Leader in Broadband http://home.com/faster
>> Newsgroups: comp.databases.oracle.server
>> Date: Tue, 30 Jan 2001 02:54:42 GMT
>> Subject: Oracle sucks
>>
>> This is the question I sent to Oracle off their OTN download page. Below is
>> their response.
>>
>> I purchased the trial CD pack for windows NT. Everytime I try to load the
>> EE, I get an error that OCI.dll is missing from the CD. I get similar errors
>> when running the downloaded version.
>>
>> Is there a problem with the build? I've tried on multiple machines. I bought
>> the CD pack thinking that I would have better luck during the install.
>>
>> I am the Lead Database Architect for my team at HP. We would like to
>> evaluate moving our system to Oracle. I have doubts, if I can't even get the
>> software loaded.
>>
>> If I need to buy special support, that is not a problem.
>>
>> Thanks in advance,
>>
>> Gary Abbott
>>
>>
>> This is Oracles response to my question.
>>
>> OracleInstall no longer provides an email support service. You can search
>> the OracleInstall site (http://www.oracle.com/support/oracleinstall) for the
>> answers to common installation problems or you can refer to the following
>> resources:
>>
>> The Oracle Technology Network provides downloads, documentation, technical
>> bulletins, and also supplies some select product forums where questions can
>> be posted. You will need to register, however, access is free and
>> immediate. You can visit OTN at the following URL:
>> http://technet.oracle.com
>>
>> To purchase Oracle support or find out more about the different Oracle
>> support services that are offered, please refer to the following location:
>> http://www.oracle.com/support
>>
>> If you have a valid support contract, you may be interested in using
>> MetaLink. At MetaLink you can file TARs, review bugs, view technical
>> libraries, and post to Oracle monitored forums. You can register and login
>> to MetaLink from: http://metalink.oracle.com
>>
>> Comming from the Microsoft world, I am turned off. If Oracle reads this,
>> respond and I shall give you another chance. I've made several calls to the
>> Oracle store, which is where I bought the software.
>>
>> Gary Abbott
>>
>>
>>
>
Received on Mon Jan 29 2001 - 22:43:06 CST
