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Home -> Community -> Usenet -> c.d.o.server -> Re: ORACLE SUPPORT SUCKS!!!!!!!!!!!!1
Bravo.."If I have a problem with the Oracle product I make d*mn sure I know what I am talking about before I contact their tech support people." ...just my experience - seen lots of sloppy development, and am NOT surprised if the HELP desk react with disgust to STUPID questions. Could produce lots of examples - my last was rewriting a stored procedure which I reduced from 7 apges of code to 1.5. The runtime dropped from 3 hours to 10 seconds....Go figure....
George Barbour wrote:
> I use Oracle Support in the UK, they are friendly, courteous, knowledgeable
> and helpful.
> I think you get out of a service what you put in; they are not a replacement
> for learning the product or reading the manuals. If I have a problem with
> the Oracle product I make d*mn sure I know what I am talking about before I
> contact their tech support people.
> Think about it from their side, I imagine they have enough stories about
> people asking dumb questions to fill a library.
> George Barbour.
>
> "oracle_man" <rheadric_at_organic.com> wrote in message
> news:949qhp$l57$1_at_nnrp1.deja.com...
> > Oracle support has now become the worst piece of crap in the industry.
> > ITARS are fucked, and the people are now rude.
> >
> > Fuck em! I'll start reviewing different database vendors from here
> > forward.
> >
> > cheers
> >
> >
> >
> > --
> > Rights? You want rights?
> > I'll give you so many rights you'll beg for a left.
> >
> >
> > Sent via Deja.com
> > http://www.deja.com/
Received on Mon Jan 22 2001 - 21:14:33 CST