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Additional Note:
The one big complaint I do have is the greatly dimished quality of support
from Oracle. It was bad for a long time, got a lot better, and lately has
been
going into the dumpster again. I agree much of this is coming from the
Metalink
push. I think Metalink is great but when I'm having a real issue or just
need
something quick, I still want to call. I don't see Oracle reducing their
support
fees so why shouldn't I expect the same rapid, quality service I was
receiving
in the past. If they want people to use Metalink, why don't they offer a
different
support tier where if you use metalink you pay X dollars and if you want
premium
voice support you pay a higher tier rate or on a per-incident basis? I hope
that
this trend gets reversed very quickly.
Joe Ramsey
Senior Database Administrator
Cintas Corporation
Cincinnati, OH
"Mystery" <u> wrote in message
news:974388807.15864.0.nnrp-13.c2d92da9_at_news.demon.co.uk...
> Ok
>
> If Oracle is so great why?
>
> Is it so expensive
> Is it not SQL92
> Does the ridiculous documentation come in useless HTML format
> Are the manuals so bad
> Are the tools so bad they crash on every platform (not a good sign for a
> software product)
> Is it just so dam arrogant?
>
> Answers on a post card to Mr Big Salary, Oracle House.
>
>
Received on Sat Nov 18 2000 - 15:24:00 CST