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Oracle Support Services ( are they worth the effort or the cost )

From: Kevin Brand <kevin.brandx_at_tel.gte.com>
Date: 2000/05/30
Message-ID: <8h0lca$nv7$1@news.gte.com>#1/1

Has anyone had any good experience with Oracle support, aside from how-to and "yes, that's a bug, here's the fix?

I can't say I've ever had Oracle actually do anything other than look in their database for answers.

I wonder how anybody ever gets past the "It's not in my database, so you must not have a problem" level of stupidiy and actually create a new database entry ( a new problem or bug ). Received on Tue May 30 2000 - 00:00:00 CDT

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