On Mar 15, 5:59 am, "Harshana" <harsh..._at_sumuthu.lk> wrote:
> Hi all,
>
> We wanted buy OCS for our company and got the local oracle partner to
> install it. We are currently using iPlanet SunOne e-mail server and
> there was a problem in migrating iPlanet mails to OCS (via IMAP
> interface). When they contacted oracle support on this, oracle
> identified it as a bug in OCS and they have not yet (after two months)
> given a solution to this. Because this delay, we are thinking of
> abandoning this project and look for alternatives..
>
> 1. Is there anyone who has some how managed to transferred all iPlanet
> mails to OCS ???
> 2. Anyone in oracle (who reads this group - SR : 6095116.992) can help
> us on this ???
> 3. What are the other similar products we can go for other than
> Microsoft and Lotus ???
> 4. What are my other options ??
>
> Thanks in advance,
> Harshana
Oracle Support has escalation procedures, outlined on Metalink.
If you are dissatisfied with their support, use the escalation
procedures and/or send Larry an e-mail. He doesn't like that, and the
issue will be addressed. Explain you are considering to abandon their
product.
--
Sybrand Bakker
Senior Oracle DBA
Received on Thu Mar 15 2007 - 04:13:03 CDT
