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Steve Lenaghan wrote:
> Real time in this case implies that if a call taker inputs a call to the
> database the dispatcher's work station should display the added
> information once the call has been taken.
>
> I've been running Netware 4.11 for years and I know people with 3.2
> systems that just hum along. Our call center software is 12 years old,
> DOS and basically a good performer.
>
> Steve L.
>
I seriously recommend you look at Novell/SuSE Linux as the platform for your database - and look at the 9i or 10g database. The call center itself can still run in Netware & DOS.
(With Novel's stated direction, all the Novell Utilities are available or just about available on SuSE and you will be very, very comfortable with the future if you learn Linux.)
/Hans Received on Thu Nov 11 2004 - 14:02:55 CST