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Re: Help desk software - any recommendations?

From: Charlie <chfingers_at_hotmail.com>
Date: 25 Mar 2004 00:52:42 -0800
Message-ID: <a5fb0e7c.0403250052.4d3a26b2@posting.google.com>


Richard,
Take a look at ieSupportManager ( www.iecomputersystems.ie ), it has both a client/server and a web based front end. Regards

"Richard" <qaz1521_at_hotmail.com> wrote in message news:<c3hiko$l25$1$8302bc10_at_news.demon.co.uk>...
> I work in a group providing support for Oracle database users. Most of the
> work involves short DBA type tasks. Stoping databases, exports, adding users
> and so on. I'm looking for help desk software that can allow users to log
> jobs via a web site and help manage task scheduling and job queues.
>
> There seem to be a large number of applications available to do this. Can
> anybody recommend any particular application?
>
> Thanks,
>
> Richard
Received on Thu Mar 25 2004 - 02:52:42 CST

Original text of this message

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