Re: Help desk software - any recommendations?

From: Tina <Tina_member_at_newsguy.com>
Date: 22 Mar 2004 12:59:04 -0800
Message-ID: <c3nk2o02sie@drn.newsguy.com>

hello,

>I work in a group providing support for Oracle database users. Most of the
>work involves short DBA type tasks. Stoping databases, exports, adding users
>and so on. I'm looking for help desk software that can allow users to log
>jobs via a web site and help manage task scheduling and job queues.
>
>There seem to be a large number of applications available to do this. Can
>anybody recommend any particular application?

Close Support is good -
http://www.call-center-software.com/help-desk-software.htm

Tina Received on Mon Mar 22 2004 - 14:59:04 CST