Cut, paste and print

Hello to everybody
need your help to solve a couple of problems we are currently having. We have a financial application developped under Oracle Application 11i and, for an unknown reason, there are some basic functions that work only on few PCs.
The two function are :

• cut and paste it is not possible to cut characters from a windows application and paste them into an input text box in Oracle. Have tried both Ctrl-V and mouse right click/etc... but no paste at all. Of course also the opposite doesn't work (cut in Oracle, paste in another Win application)
• print On the toolbar there is a printer icon that should print the image of the form currently opened. Unfortunately also this option works only on few PCs. When somebody click on the icon nothing happens and users do not rcv the standard windows where you can choose the printer.

Any idea about the cause of a/m problems ? What have noted till now is that :
- the two problems go together.

• have not seen any relation between a/m problems and the software installed. PCs are similar but not the same (different versions of Win, service packs, version of Office, some PCs now have started using Office Outlook,

Pls let me know

Many many thanks in advance

Regards Received on Wed Oct 08 2003 - 00:42:12 CDT