Sort of like creating system dll's that change versions and break code that
used to work for you so you have to upgrade to a later version of a tool and
rewrite.
Jim
"David W. Fenton" <dXXXfenton_at_bway.net> wrote in message
news:91CABF804dfentonbwaynet_at_news-server.nyc.rr.com...
> n-litchfield_at_audit-commission.gov.uk (Niall Litchfield) wrote in
> <3c8731a8$0$237$ed9e5944_at_reading.news.pipex.net>:
>
> >"David W. Fenton" <dXXXfenton_at_bway.net> wrote in message
> >news:91C9D2B00dfentonbwaynet_at_news-server.nyc.rr.com...
> >> Put another way, MS is not the only large company that plays
> >> games with its technologies to reduce their customers' choices.
> >
> >of course not, all companies prize customer retention for obvious
> >reasons.
>
> Creating poorly performing drivers for standard interfaces in order
> to force customers to use a proprietary tool is not a "customer
> retention" strategy. Well, it wouldn't be for me. It's precisely
> the kind of thing that would drive me to purchase from a different
> company entirely.
>
> That would make it a "customer attrition" policy.
>
> --
> David W. Fenton http://www.bway.net/~dfenton
> dfenton at bway dot net http://www.bway.net/~dfassoc
Received on Thu Mar 07 2002 - 21:45:01 CST
