Re: Metalink - anyone still work there?! Anybody else given horrible service?

I had trouble with inital registration, but an e-mail to metalink ('essrv_at_us.oracle.com') was answered quickly and the problem resolved.

Greg Strylewicz wrote in message <8lhrh4$803e$1_at_nntp6.u.washington.edu>...
>I've been trying for literally a month to register my CSI number using the
>Metalink site - I constantly get refused - bad CSI number or country. I've
>emailed Metalink a dozen times over the last month and have yet to receive
 a
>single acknowledgement. I've called Oracle directly (they confirmed that
 my
>CSI and country were correct) and they said to continue emailing Metalink
>and that they have been a little busy lately. To top it off, all of my
>products fell off of my other CSI so I have very limited support and cannot
>create a TAR without calling. Is my experience unique or are other people
>receiving this level of customer support?
>
>Greg
>
>
Received on Thu Jul 27 2000 - 00:00:00 CDT