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Re: Oracle support -- How many others have had poor support from Oracle ?

From: David J. Roth <droth_at_sii.com>
Date: 1996/12/20
Message-ID: <01bbee7f$7c6a0200$840ebe9b@droth.sii.com>#1/1

My general experience with the SQL*Net people at Oracle Support has been very good.

They have been responsive and insightful.

I had a major problem several months ago. Some symptoms pointed to SQL*Net but others did not. The SQL*Net analyst arranged a 4 way teleconference had
resolved my problem.

I wish all of Oracle support was as good as the SQL*Net people!

-- 
David J Roth
(My own opinions)

A Ustby <austby_at_centuryinter.net> wrote in article
<E2BM87.M1w_at_boss.cs.ohiou.edu>...

> Hi.........
>
> I have been working with Oracle for the past 2 months on a SQLNET
problem.
> Still no results.
>
> If you too have had bad experiences with Oracle support, please pass them
onto
> to me.
>
> Thanks for all your comments.
>
> Art
>
>
Received on Fri Dec 20 1996 - 00:00:00 CST

Original text of this message

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