Re: Compuserve Oracle Support: Worth It??

Bob Yeh <Bob_Yeh_at_vaffx2_at_cscuuxch.dayton.csc.com> wrote:
>Campbell White wrote:
>>
>> doug a blaisdell wrote:
>> >
>> > I'm thinking of getting the Oracle compuserve support, but
>> > wondered if it was worth it. I ASSume a compuserve account is
>> > required.
>> >
>> > thanks for any opinions, in advance,
>> > doug
>>
>> You will need a Compuserve account and metallic support from Oracle
>> (bronze, silver,gold) to access Oracle's ORASUPP forum on Compuserve.
>> Compuserve is cheap, and the support is well worth it.
>>
>> You can also join the IOUG forum, hosted by the International Oracle User
>> Group. This forum is very well organized, and regularly visited by
>> renowned Oracle experts from around the world.
>>
>> Best wishes,
>>
>> Cam White
>> RevealNet, Inc.
>> http://www.revealnet.com
>
>
>Are you saying to get the support I have to buy the support from Oracle
>also? If I already have one of the metallic support from Oracle, why do
>I still need support from Compuserve?
>
>Bob

Bob:

You are not getting support from Compuserve, you are getting support on Compuserve. This support is provided by Oracle, and they don't do much for free. (They wouldn't be in business long if they did) The reason you mightwant this instead of the phone line could be one of many.

Hope this helps, Received on Fri Dec 13 1996 - 00:00:00 CST