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Hi,
I was with the ORACLE support team but I am currently studying in Western Michigan. I will be happy if I can be of any help to you. I have experience with ORACLE RDBMS 7, Workgroup server, ORACLE WEb Server, Web Agent, Forms 4.5 3.0, Reports 2.5 1.1, SQL*Plus and Database administion. NT, SCO Unix, Solaris, Windows 3.x/95 are the platforms I have used with ORACLE.
Regards,
Le-Chin Eugene Liu wrote:
>
> Can nettters in the Oracle world share your experience on their
> tech support please?
>
> I have a tough time to get through their support line and could
> not find their support web page to log questions. It usually
> takes them one full day to get back to me with just the TAR number
> and that was it. Have their tech support been always like that?
> I can't believe the internet newsgroup does a much better job than
> what we paid for Oracle support.
-- Muhammad Ahmad Malik Western Michigan University mamalik@cs.wmich.edu - http://www.wmich.edu/frc/ahmad.html +1 (616) 373-3065Received on Sun Oct 27 1996 - 00:00:00 CDT