Re: Is the AWS support for Oracle enough good?

And you're prepotent, as usual Mladen.

On 25 Sep 2017 4:49 pm, "Mladen Gogala" <gogala.mladen_at_gmail.com> wrote:

>
>
> On 09/22/2017 05:09 PM, Juan Carlos Reyes Pacheco wrote:
>
>> I had been moving a database to aws amazon,
>>
> EC2 or RDS?
>
> and I found a lot of questions without answers,
>>
>
> Knowing you, I sort of expected that.
>
> I expected something special
>>
>
> Something special? You are installing Oracle on Linux and Windows machines.
>
>
>> A very rpotected databases
>>
>
> Protection is something you buy. For instance, by creating a standby in
> another zone.
>
> and a real good support like asktom
>>
>
> Juan, support for Oracle RDBMS is provided by Oracle Corporation, not by
> Amazon Corp. It is also not provided by Walmart, GM or Geico, although you
> can save 15% or more by switching to Geico. Furthermore, Asktom is not a
> support page. Oracle support page is at https://support.oracle.com.
> Asktom.com doesn't have any obligation to respond in timely fashion and
> doesn't track incidents. You cannot call Asktom and require your question
> to be reassigned. Amazon has both forums, which is the word usually used to
> describe sites like Asktom, and support. Amazon AWS is available at
> https://aws.amazon.com/premiumsupport. You should contact
> http://www.theonion.com for Oracle support and upload your logs to that
> site. I am sure that they can answer all of your questions appropriately.
>
>
>
>> But I see there are some questions not answers more than one year ago.
>> Some people says he had found after long time of research and shared that
>> knowledge.
>>
>
> That not enough good.
>
>
>> I got the impression that is not really as good as it seems.
>> And in a emergency you are not going to receive the support as soon as
>> you need, or not enough qualified.
>>
>> Or I'm wrong and is only my impression?
>>
>
> You are wrong, as usual.
>
>
>
>> Thank you :)
>>
>
> You're welcome.
>
> --
> Mladen Gogala
> Oracle DBA
> Tel: (347) 321-1217
>
> --
> http://www.freelists.org/webpage/oracle-l
>
>
>

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