Re: CommVault error
Date: Mon, 26 Sep 2016 12:50:09 -0500
Message-Id: <1042549B-D3ED-4679-B205-C240A8AD3946_at_gmail.com>
Hello Sandy
Hope this helps.
Sent from my mobile device
> On Sep 26, 2016, at 12:40 PM, Sandra Becker <sbecker6925_at_gmail.com> wrote:
I am not well versed in RAC and ASM technologies but having worked with CV for some time, troubleshooting efforts usually involve replicating what CV is doing outside of CV. If your environment allows, to run the RMAN script outside of CV, it would rule out if there is an issue with CV or Oracle.
MJ
>
> Oracle 12c (Exadata)
> CommVault 11
>
> Let me start with CommVault is new at our shop. I have been waiting for a couple of hours for my CV admins to get back to me and thought I would see if anyone on the list had a clue what is going on.
>
> Over the past month I have been setting up clients and testing/scheduling backups in CV for several dev/test and production databases. All was working well (mostly) until today. My backups are failing with the following error:
>
> >>
> Error Code: [18:106] Description: RMAN Script execution failed with error [RMAN-03002: failure of backup command at 09/26/2016]. Please check the Logs for more details. Source: <machine_name>, Process: ClOraAgent
> <<
>
> I looked at the RMAN log and it had a line about the controlfile may not be on shared storage. These are 2-node RAC systems and I verified the controlfile is indeed on ASM and visible to instances on both nodes. The one response I got from one of the CV admins indicated he thought it was an oracle error, which I told him it wasn't. He has decided he needs to open a ticket with CV support. This is not the first time we've had this error, although it is the first on these databases. I go through the same process every time telling them it isn't an oracle error.
>
> Any ideas what caused this error? I've got an 18T database I need to get backed up as soon as possible, but the admins don't seem to have a clue what to do. Any suggestions would be appreciated.
>
> Thank you.
>
> --
> Sandy B.
>
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Received on Mon Sep 26 2016 - 19:50:09 CEST