Re: how to add new SRs or RFCs to MOS programmatically?

Thanks Pete!
Either emcli/emctl or rest API would work for me.

On Wed, Jul 20, 2016 at 1:49 PM Peter Sharman <pete.sharman_at_oracle.com> wrote:

> Sorry about the delayed response, I’ve been at HQ and stuck in meetings
> pretty much solidly the last week.
>
>
>
> There is a way to do this for Fusion Apps (using the package_fa_problem)
> verb. I haven’t used it at all so I’m checking into its broader validity
> or other options, but am also travelling back from HQ to home tonight so it
> may take some time to be able to respond more clearly.
>
>
>
> Generically speaking, we have with each release been attempting to ensure
> we have three ways of doing anything in EM:
>
>
>
> 1. Via the GUI
>
> 2. Via emcli (or emctl, depending on what the operation is) i.e.
> via the command line
>
> 3. Via REST API’s.
>
>
>
> Obviously we’re not there with everything, but if you find an area that is
> not capable of this then log an ER so we know people are interested in that
> specific area and can prioritize that.
>
>
>
> Pete
>
> [image: Oracle logo]
>
> Pete Sharman
> Database Architect, DBaaS / DBLM
> Enterprise Manager Product Suite
> 33 Benson Crescent CALWELL ACT 2905 AUSTRALIA
>
> Phone: +61262924095 | | Mobile: *+61414443449*
> Email: pete.sharman_at_oracle.com Twitter: _at_SharmanPete LinkedIn:
> au.linkedin.com/in/petesharman
> Website: petewhodidnottweet.com
> ------------------------------
>
> "Controlling developers is like herding cats."
>
> Kevin Loney, Oracle DBA Handbook
>
>
>
> "Oh no, it's not, it's much harder than that!"
>
> Bruce Pihlamae, long term Oracle DBA
> ------------------------------
>
>
>
> *From:* Niall Litchfield [mailto:niall.litchfield_at_gmail.com]
> *Sent:* Tuesday, July 19, 2016 11:03 PM
> *To:* steve.harville_at_gmail.com
> *Cc:* oracle-l <oracle-l_at_freelists.org>
> *Subject:* Re: how to add new SRs or RFCs to MOS programmatically?
>
>
>
> The EM GUI will also do this for you. This functionality appears however
> to be missing from the emcli
>
>
>
> On Tue, Jul 19, 2016 at 1:43 PM, Steve Harville <steve.harville_at_gmail.com>
> wrote:
>
> Hi List,
>
>
> We would like to automate the creation of RFCs for Oracle Managed Cloud
> Services. I know Oracle's Platinum service creates Service Requests
> automatically so I am guessing there is an API available for MOS.
>
> Does anyone know where to find documentation on how to update MOS with new
> SRs or RFCs programmatically?
>
>
> Thanks
>
> Steve
>
>
>
>
>
> --
>
> Niall Litchfield
> Oracle DBA
> http://www.orawin.info
>

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