RE: how to add new SRs or RFCs to MOS programmatically?

From: Peter Sharman <pete.sharman_at_oracle.com>
Date: Wed, 20 Jul 2016 10:48:54 -0700 (PDT)
Message-ID: <c5578956-642e-4d78-82a1-8471fcf1d71e_at_default>





Sorry about the delayed response, I’ve been at HQ and stuck in meetings pretty much solidly the last week.

 

There is a way to do this for Fusion Apps (using the package_fa_problem) verb.  I haven’t used it at all so I’m checking into its broader validity or other options, but am also travelling back from HQ to home tonight so it may take some time to be able to respond more clearly.

 

Generically speaking, we have with each release been attempting to ensure we have three ways of doing anything in EM:

 

1.       Via the GUI

2.       Via emcli (or emctl, depending on what the operation is) i.e. via the command line

3.       Via REST API’s.

 

Obviously we’re not there with everything, but if you find an area that is not capable of this then log an ER so we know people are interested in that specific area and can prioritize that.

 

Pete

Pete Sharman
Database Architect, DBaaS / DBLM
Enterprise Manager Product Suite
33 Benson Crescent CALWELL ACT 2905 AUSTRALIA

Phone: HYPERLINK "tel:+61262924095"+61262924095 | | Mobile: +61414443449  Email: HYPERLINK "mailto:pete.sharman_at_oracle.com"pete.sharman_at_oracle.com  Twitter: @SharmanPete  LinkedIn: au.linkedin.com/in/petesharman Website: petewhodidnottweet.com

  _____  

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From: Niall Litchfield [mailto:niall.litchfield_at_gmail.com] Sent: Tuesday, July 19, 2016 11:03 PM
To: steve.harville_at_gmail.com
Cc: oracle-l <oracle-l_at_freelists.org> Subject: Re: how to add new SRs or RFCs to MOS programmatically?

 

The EM GUI will also do this for you. This functionality appears however to be missing from the emcli

 

On Tue, Jul 19, 2016 at 1:43 PM, Steve Harville <HYPERLINK "mailto:steve.harville_at_gmail.com"steve.harville_at_gmail.com> wrote:

Hi List,

We would like to automate the creation of RFCs for Oracle Managed Cloud Services. I know Oracle's Platinum service creates Service Requests automatically so I am guessing there is an API available for MOS.

Does anyone know where to find documentation on how to update MOS with new SRs or RFCs programmatically?

Thanks

Steve

 

-- 

Niall Litchfield
Oracle DBA
http://www.orawin.info


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Received on Wed Jul 20 2016 - 19:48:54 CEST

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