RE: FW: internal service error
Date: Tue, 22 Mar 2016 22:31:40 +0000
Message-ID: <CABe10saHjzQaet3a06ZKQkSpGAq+v8iBGN_nQrRXzR+D=Oi7CA_at_mail.gmail.com>
I'm with Hans. Nowhere near enough information. Most Web servers do however log both requests and responses and errors. These would be a great place to start.
On 22 Mar 2016 19:36, "Robert Freeman" <rfreeman_at_businessolver.com> wrote:
> Just off the top of my head this sounds like a case where the app is
> initiating some form of connection pooling, the connections probably are
> timing out and the app is not re-connecting properly. I’ve seen cases like
> this before – often it boils down to setting a property or two in the calls
> to the JDBC driver (most likely in my experience) or configuration of web
> tier connection pool. You might also look at possible bugs in the drivers
> you are using. I know there are some versions of JDBC that have bugs that
> sound like this behavior.
>
>
>
> RF
>
>
>
> *From:* oracle-l-bounce_at_freelists.org [mailto:
> oracle-l-bounce_at_freelists.org] *On Behalf Of *Hans Forbrich
> *Sent:* Tuesday, March 22, 2016 11:39 AM
> *To:* Zelli, Brian <Brian.Zelli_at_RoswellPark.org>; howard.latham_at_gmail.com;
> jithinsarath_at_gmail.com
> *Cc:* ORACLE-L <oracle-l_at_freelists.org>
> *Subject:* Re: FW: internal service error
>
>
>
> OK, so now we already have much more information.
>
> 1) This is the response seen by the user of a Web Application
> 2) The web application somehow uses an Oracle 11g database
> 3) The Oracle 11g database, and the related listener are up and running
> and appear stable
>
> This likely has nothing to do with the database. The next step is to look
> at the application, including how does the user get to the application;
> what languages is the application written in, how does the application
> connect to the database?
>
> Next things to look at:
> - what kind of web application is this? ActiveX, Java, ...
> - has the application changed recently?
> - has the environment changed recently?
> - is this error happening first time the application is accessed after
> reboot? or after a number of accesses?
>
> You want to be on the watch for 'out of memory', out of other resources,
> memory leaks, changes in program, anti-virus recently been updated blocking
> some of the required DLLs, etc.
>
> Server 500 - in a WEB Application environment - usually indicates
> resources being abused or not available.
>
> /Hans
>
>
> On 22/03/2016 10:24 AM, Zelli, Brian wrote:
>
> Ok, I am trying to get answers for another analyst. This is what the web
> application is doing. Database is accessible. Listener is running.
>
> I will post more as she answers some of the previous questions. Just
> thought that the error may have jogged someone’s memory. The vendor has no
> clue.
>
>
>
>
>
> Brian
>
>
>
>
>
> *From:* oracle-l-bounce_at_freelists.org [
> mailto:oracle-l-bounce_at_freelists.org <oracle-l-bounce_at_freelists.org>] *On
> Behalf Of *Howard Latham
> *Sent:* Tuesday, March 22, 2016 12:17 PM
> *To:* jithinsarath_at_gmail.com
> *Cc:* fuzzy.graybeard_at_gmail.com; ORACLE-L
> *Subject:* Re: FW: internal service error
>
>
>
> Whats the url any clue as to what you are trying to browse ? blank
> screen doesn't really help.
>
>
>
> On 22 March 2016 at 16:09, Jithin Sarath <jithinsarath_at_gmail.com> wrote:
>
> Well, what are you trying to access via webpage? EM console? DB? What part
> is failinh? If it's the db, then does sqlplus work? Is listener running?
> Tnsping?
>
> If there's nothing in ANY log file, what about event viewer entries? If
> that fails, then I'd do a process monitor on the component(s) when they
> fail and then attempt to weed out useless info. It takes a while but should
> give you some info.
>
> On 22-Mar-2016 9:28 PM, "Hans Forbrich" <fuzzy.graybeard_at_gmail.com> wrote:
>
> That's interesting. Apparently something is wrong,
>
> First thing to verify: did it work before?
> Second: if it did work before, what has changed?
> Third: does it fail immediately, after a while, when you reboot, when
> something happens, when nothing happens, when the temperature changes, when
> someone logs on or doesn't log on.
>
> You imply that it might start and then fail. However, since it is
> difficult to read over you shoulders, we can not verify that. You imply
> that after rebooting, something appears to work approximately not wrong.
>
> Again, no idea what you are seeing. If you want help, give details.
>
> /Hans
>
> On 22/03/2016 9:11 AM, Zelli, Brian wrote:
>
> If the pic does not come thru, the error is:
>
>
>
> SERVER ERROR
>
> 500 – internal service error
>
> There is a problem with the resource you are looking for, and it cannot be
> displayed.
>
>
>
> This is 11g on windows. Nothing shows up in the logs and so far the temp
> fix is to reboot the server……
>
>
>
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>
>
>
> Brian
>
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>
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> --
>
> Howard A. Latham
>
>
>
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-- http://www.freelists.org/webpage/oracle-lReceived on Tue Mar 22 2016 - 23:31:40 CET