Re: Monitoring emails
Date: Fri, 28 Aug 2015 14:47:23 -0500
Message-ID: <CAJvnOJZZNb_Et6_GMKamsHDesAMF6fQnkas+q8PERVr38McEwg_at_mail.gmail.com>
I think most of us have been on both sides of this. My observations are that it is most important to clearly identify and minimize the number of critical alerts, and make sure the non-criticals are sufficiently important that they do deserve an email.
Some places I have been have considered all non-production alerts as non-critical. Others may consider non-prod critical during business hours.
I like fairly extensive notifications myself, but with the criticals being fairly rare. If you do set up with extensive alerting, its important to make sure you do review those emails. After all there is a reason why you are sending them. Typically I will review my non-criticals 2-3 times per day, with any criticals receiving immediate attention.
On Fri, Aug 28, 2015 at 2:22 PM, Mayen Shah <mshah_at_travelclick.com> wrote:
> Your main goal should be to identify an act upon critical issues in your
> environment. Of course there will be informational alerts/emails.
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> Imagine few hundred alerts (minimum 1 minute per alert) * n number of
> DBAs. Is it really productive? And among all the noise likelihood of
> missing critical alerts are very high. One can argue that he/she ignore or
> do not act upon x% of alerts. I am of the opinion that if you ignore any
> alert, it is not worth alerting on.
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> I have worked in environment where we will categorize alerts into
> informative, warning, critical and emergency. Setup rules so emails are
> organized and emergency and critical alerts are not missed.
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> Thanks
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> Mayen
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> *From:* oracle-l-bounce_at_freelists.org [mailto:
> oracle-l-bounce_at_freelists.org] *On Behalf Of *Alfredo Abate
> *Sent:* Friday, August 28, 2015 3:02 PM
> *To:* veeeraman_at_gmail.com
> *Cc:* ORACLE-L
> *Subject:* Re: Monitoring emails
>
>
>
> Ram,
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> The important question is how many are Critical alerts vs Warning alerts?
> I would think if you are getting 100s of Ciritcal alerts there is a
> problem. :) I can see getting Warning alerts frequently but perhaps you
> filter those to go to different folder, etc that can be reviewed a few
> times per day.
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> For us we get Warning alerts throughout the day (maybe 25 - 100) and
> Critical alerts very few if any per day. It all depends what is important
> to you and the team managing the databases. This is where trying to find a
> good balance between being proactive towards preventing something and
> general "noise" can become an art as much as it is a science.
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> Alfredo
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> On Fri, Aug 28, 2015 at 1:10 PM, Ram Raman <veeeraman_at_gmail.com> wrote:
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> List,
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> How many automated emails do listers get from all the databases that are
> being monitored on a daily basis?
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> We get a few hundred emails a day (<100 DBs), but some new members here
> feel that is too many and want us to cut down on that. I personally feel
> that most of the messages are relevant to us.
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> Thanks
>
> Ram.
>
> --
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-- Andrew W. Kerber 'If at first you dont succeed, dont take up skydiving.' -- http://www.freelists.org/webpage/oracle-lReceived on Fri Aug 28 2015 - 21:47:23 CEST