Re: Hello some idea to include a contract clause to protect against virtual machines

Not sure what recent interpretations you've seen, but to my knowledge the issue has been left in a gray area by Oracle, perhaps deliberately?

As a result, VMware is advising their Oracle customers <http://www.vmware.com/files/pdf/techpaper/vmw-understanding-oracle-certification-supportlicensing-environments.pdf> on how to navigate through that legal gray zone, with the basic idea that customers should virtualize but track/audit to prove that they did not implement virtualization contrary to the *intent* of Oracle licensing policies.

As far as Oracle's well-known threat to "withhold support for installations on VMware" (also addressed in the article), we have had several discussions about this here on the ORACLE-L list, including an informal poll asking if anyone has ever experienced this withholding of support. As I recall, nobody could substantiate this ever happening, so it might be considered a very slim (to non-existent) possibility.

Hope this helps...

-Tim

On 11/24/14 9:10, Paul Drake wrote:
>
> I would have thought that recent interpretations of licensing the
> Oracle database server software in a virtualized environment (namely
> VMware vCenter 5.x) would have extinguished this as a possibility.
>
> On Nov 24, 2014 8:48 AM, "Juan Carlos Reyes Pacheco"
> <jcdrpllist_at_gmail.com <mailto:jcdrpllist_at_gmail.com>> wrote:
>
> Hello, please
> does anybody includes in the contract something against the use of
> virtual machines to install Oracle.
> One of our customer has a virtual machine that degrades the
> performance, and is necessary to restart the server periodically.
> They expect we solve something we can't solve, because the problem
> is in the virtual machine, other customer with the same software
> doesn't have that problem.
>
> I was asking myself if there is a "standard" clause in the
> contracts for the customer to free from problem related to virtual
> machines.
> In example I read there is no support from oracle for vmware
> machines, if you have a bug you have to demostrate this same bug
> happens in a physical installation too.
>
> Thank you :)
>
>

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