Re: Hello some idea to include a contract clause to protect against virtual machines

From: Paul Drake <bdbafh_at_gmail.com>
Date: Mon, 24 Nov 2014 11:10:05 -0500
Message-ID: <CAPptggWZL6Rf_=jM1+pKYK0pSW+zv=amOpuJqokw=8w04CBuyQ_at_mail.gmail.com>



I would have thought that recent interpretations of licensing the Oracle database server software in a virtualized environment (namely VMware vCenter 5.x) would have extinguished this as a possibility. On Nov 24, 2014 8:48 AM, "Juan Carlos Reyes Pacheco" <jcdrpllist_at_gmail.com> wrote:

> Hello, please
> does anybody includes in the contract something against the use of virtual
> machines to install Oracle.
> One of our customer has a virtual machine that degrades the performance,
> and is necessary to restart the server periodically.
> They expect we solve something we can't solve, because the problem is in
> the virtual machine, other customer with the same software doesn't have
> that problem.
>
> I was asking myself if there is a "standard" clause in the contracts for
> the customer to free from problem related to virtual machines.
> In example I read there is no support from oracle for vmware machines, if
> you have a bug you have to demostrate this same bug happens in a physical
> installation too.
>
> Thank you :)
>
>
>

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Received on Mon Nov 24 2014 - 17:10:05 CET

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