Re: course for DBAs in bureaucracies?
Date: Wed, 24 Sep 2014 01:16:23 -0300
Message-ID: <CACH2ED+yhiN40+cC6u6DhwzOX4Ng+usBkmMhr=hhbLuSsSEdxQ_at_mail.gmail.com>
I am wondering now where some people got the impression that bureaucracy is about change management... Yes I know about SOPs, QA/QC, TQM, ISO-9001, etc., in the late 1990s I worked in an auditing department at a manufacturing facility.
It's nice to see that others seem to have recognized some of the situations I mentioned. (none of them were my own, BTW).
If you can get your hands on this old book, *Artists, Craftsmen and Technocrats*, or the later book *The Drama of Leadership* by Patricia Pitcher who died last month. It's not a pop psychology book and it wasn't written by some motivational guru. People who love process over results probably won't like the books though.
She apparently wrote an article on Craftsmen: Management Is a Craft, Not an Art or Science. Management Review. Magazine article By Pitcher, Patricia C. Management Review , Vol. 86, No. 8
Anyway I was hoping for practical ideas / solutions for Craftsmen (if I use her definition) but I guess there really aren't any, which explains why crystallized, bureaucratic organizations are as inefficient and ineffective as they are.
I'll see if I can get that article from my workplace library, maybe she mentioned solutions.
In my view DBA work is like a craft, it's practical work. It takes dogged determination sometimes but you also have to know what you're doing and one must know how to work with other people.
On Tue, Sep 23, 2014 at 11:53 PM, Chitale, Hemant K <Hemant-K.Chitale_at_sc.com
> wrote:
> It also depends on the “culture” -- how the users request changes, how IT
> Managers accept change requests, how architects and developers write and
> test new / changed design and code.
>
> Given the number of people involved in a change, what you describe
> sometimes needs “top-down” directions and guidance.
>
> It also requires a framework where work and extra work are recognised and
> appreciated.
>
>
>
> Hemant K Chitale
>
>
>
>
>
> *From:* oracle-l-bounce_at_freelists.org [mailto:
> oracle-l-bounce_at_freelists.org] *On Behalf Of *Iggy Fernandez
> *Sent:* Tuesday, September 23, 2014 11:56 PM
> *To:* ORACLE-L
> *Subject:* RE: course for DBAs in bureaucracies?
>
>
>
> re: "I noticed that many people do their best at first, then reach the
> point where they realize they will burn out; to protect their health they
> stop caring and just put in their hours. There has to be a better way."
>
>
>
> Yes, there is. Understand the purpose of bureaucracy (e.g. change
> management) and embrace it. Plan ahead, submit your change requests in
> time, use detailed standard operating procedures, have great documentation,
> have great competency, improve communication skills,. gain credibility by
> following the process and having a good track record of successful changes,
> build strong personal relationships with other parts of the organization
> including change mangers. That's the only way and it is a better way.
>
>
>
> And never ever yank a power cord on purpose.
>
>
>
> Iggy
>
>
>
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-- -- Patrice My profiles: [image: Facebook] <http://www.facebook.com/home.php?#!/profile.php?id=100000206805521>[image: LinkedIn] <http://ca.linkedin.com/pub/patrice-boivin/a/933/5a9>[image: Twitter] <http://www.twitter.com/PatriceBoivin> <http://www.twitter.com/PatriceBoivin> Signature powered by WiseStamp <http://www.wisestamp.com/email-install> -- http://www.freelists.org/webpage/oracle-lReceived on Wed Sep 24 2014 - 06:16:23 CEST