Re: MOS SR escalation?
Date: Thu, 16 Aug 2012 11:24:05 +1000
Thanks all. Really obvious when you think about it.. I really do need a coffee, don't I? ;)
On 16/08/12 11:13 AM, Guillermo Alan Bort wrote:
> SR Escalation can be done in one of two ways:
> 1) Update the SR asking for escalation (I find this rather violent, but
> it's the way Oracle wants it)
> 2) Call Oracle Support and ask for escalation (have your SR number ready).
> On Wed, Aug 15, 2012 at 9:42 PM, De DBA <dedba_at_tpg.com.au
> <mailto:dedba_at_tpg.com.au>> wrote: