Re: MOS SR escalation?

From: De DBA <dedba_at_tpg.com.au>
Date: Thu, 16 Aug 2012 11:24:05 +1000
Message-ID: <502C4BB5.80000_at_tpg.com.au>

Thanks all. Really obvious when you think about it.. I really do need a coffee, don't I? ;)

Cheers,
Tony

On 16/08/12 11:13 AM, Guillermo Alan Bort wrote:
> SR Escalation can be done in one of two ways:
> 1) Update the SR asking for escalation (I find this rather violent, but
> it's the way Oracle wants it)
> 2) Call Oracle Support and ask for escalation (have your SR number ready).
>
> hth
> Alan.-
>
>
> On Wed, Aug 15, 2012 at 9:42 PM, De DBA <dedba_at_tpg.com.au
> <mailto:dedba_at_tpg.com.au>> wrote:
>
> <snip>
>

--
http://www.freelists.org/webpage/oracle-l

Received on Wed Aug 15 2012 - 20:24:05 CDT