Re: MOS SR escalation?

From: Guillermo Alan Bort <cicciuxdba_at_gmail.com>
Date: Wed, 15 Aug 2012 22:13:29 -0300
Message-ID: <CAJ2dSGQCiPbVe542v442Af6wP1z+HJPWSj6dXdyL7dSHZiHPzA_at_mail.gmail.com>

SR Escalation can be done in one of two ways: 1) Update the SR asking for escalation (I find this rather violent, but it's the way Oracle wants it)
2) Call Oracle Support and ask for escalation (have your SR number ready). hth
Alan.-

On Wed, Aug 15, 2012 at 9:42 PM, De DBA <dedba_at_tpg.com.au> wrote:

> <snip>

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Received on Wed Aug 15 2012 - 20:13:29 CDT