Re: MOS SR escalation?

From: Thomas Roach <>
Date: Wed, 15 Aug 2012 21:06:33 -0400
Message-Id: <>

Why don't you call and escalate?


Sent from my iPhone

On Aug 15, 2012, at 8:42 PM, De DBA <> wrote:

> G'day,
> Does anyone know how to escalate an SR on the Metalink replacement? I'm
> stuck with some schoolboy who cannot even read the problem description
> and keeps copying pages from the manual. I want to escalate it so that a
> (hopefully) knowledgeable helpdesk person can look at it... if they
> still exist.. :(
> On the off-chance that anyone has a solution for the immediate problem -
> this is a Solaris issue: I am trying to install the STB v7.0 package on
> Solaris11, but it fails with pkg telling me that the image has children.
> I'm happy to use an earlier version, but the MOS doesn't seem to have it..
> Thanks,
> Tony
> --

Received on Wed Aug 15 2012 - 20:06:33 CDT

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